Product Information
What types of clothing do you offer?
We specialize in premium menswear including Blazers, Sport Coats, Suits & Tuxedos, Casual Coats, Jackets, Pants, Dress Shirts, Polo Shirts, Jeans, Shorts, and Outerwear. Our collections are designed for the modern gentleman who values both style and versatility.
Do you offer mix-and-match options?
Yes! Our “Mix & Match” collection is specifically curated to provide versatile pieces that seamlessly transition from professional settings to casual occasions, allowing you to build a cohesive wardrobe with interchangeable components.
What is the quality of your garments?
Each item in our collection is carefully selected and inspected to ensure premium quality. From sharp blazers to comfortable casual pants, we focus on craftsmanship, fabric quality, and attention to detail that meets the standards of the discerning modern gentleman.
Ordering & Account
How do I place an order?
Simply browse our collections, select your desired items and sizes, and proceed to checkout. You’ll need to provide shipping information and select your preferred payment method.
Do I need to create an account to shop?
While you can checkout as a guest, creating an account allows you to track orders, save your preferences, and enjoy a faster checkout experience for future purchases.
Can I modify or cancel my order after placement?
Order modifications or cancellations must be requested within 2 hours of placement, before processing begins. Please contact our customer service immediately if you need to make changes.
Payment Methods
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal to ensure secure and convenient transactions for our global customers.
Is my payment information secure?
Absolutely. We utilize industry-standard encryption and security measures to protect your payment information. Your financial details are never stored on our servers.
Do you offer any payment plans or installment options?
Currently, we process payments in full at the time of purchase through our accepted payment methods. We do not offer installment plans at this time.
Shipping & Delivery
What are your shipping options?
We offer two reliable shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch
- Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after dispatch
How long does order processing take?
Our team processes all orders within 1-2 business days, ensuring each item is carefully inspected and packaged before dispatch.
Do you ship internationally?
We ship globally with the exception of Asia and select remote regions due to logistical constraints. This allows us to maintain our high service standards for delivery reliability and condition.
Can I track my order?
Yes, both shipping methods include tracking. Standard Shipping offers more detailed tracking through DHL or FedEx, while Free Shipping provides EMS tracking for monitoring your delivery progress.
What if I’m not home when my package arrives?
Our carriers will typically attempt delivery and may leave a notice with instructions for pickup. For secure delivery, consider providing a work address or authorized drop-off location during checkout.
Returns & Exchanges
What is your return policy?
We offer a 15-day return window from the date of receipt. Items must be unworn, unwashed, with original tags attached, and in original packaging.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order details and reason for return. We’ll guide you through the simple return process.
Are return shipping costs covered?
Return shipping costs are the responsibility of the customer, unless the return is due to our error or defective merchandise.
How long does it take to process a refund?
Once we receive your returned items, refunds are processed within 5-7 business days and will appear on your original payment method shortly thereafter, depending on your financial institution.
Do you offer exchanges?
We currently process returns and issue refunds rather than direct exchanges. For a different size or color, we recommend placing a new order and returning the original item.
Still Have Questions?
Our customer service team is dedicated to providing the exceptional service that matches the quality of our garments. Don’t hesitate to reach out:
Email: [email protected]
Address: 2543 The Meadows, Montgomery, US 36116
We typically respond to all inquiries within 24 hours during business days.